Lyft also has a partnership with ADT that was announced last year. Ride-hailing companies like Lyft and Uber also have in-app buttons to let riders and drivers contact emergency services in their apps. The app automatically shares the shopper's location with those services. Last year, Instacart added a button to its app that lets shoppers contact emergency services directly if there's a problem. And in August, a DoorDash driver was shot to death while making deliveries in Maryland.ĭoorDash isn't the first delivery company to augment safety for drivers. That same month, two Washington, D.C., teens assaulted an Uber Eats driver with a stun gun, causing his vehicle to crash and killing him. In March, a 19-year-old DoorDash driver in Columbus, Ohio, was beaten after he got confused over an address.
The enhanced safety follows several high-profile attacks on delivery drivers. ADT will contact 911 and then remain in touch with the driver via text messages. DoorDash is also adding an emergency-assistance button to its app, which drivers can swipe to let ADT know they need immediate help.
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