“Regular” Uninstall - Remove the existing version of HPSAĬontrol Panel > icon view > Programs and Features
HP Desktop PCs - Updating the BIOS (Basic Input Output System) HP Notebook PCs - Updating the BIOS (Basic Input Output System) Reminder - Do NOT use the HPSA to update the BIOS The reinstallation procedure will likely make no difference to the results.If there is a problem in the Windows File system,.If the software cannot understand the problem (the program code does not include instructions for this type of issue),.If the program cannot handle a certain type of error condition (for example, there is an error in the update package itself),.If the problem is related to a corrupted database within the control of the HPSA, the "cleanup" and reinstallation of the HP Support Assistant software may help resolve any issue(s). Read sections, then decide how to proceed. Procedure Details - HP Support Assistant – Remove and Install After you remove the application, Restart your computer and log in. If you do accidentally install the “wrong kind” of the HPSA software, uninstall the application from your Windows Start (Windows key) > View the Apps List > category HP. If you do not know what this means, simply do not install the HPSA from the Windows Store. The “S” Mode version of the HP Support Assistant available in the Windows Store should ONLY be run on “Windows 10 in ‘S’ Mode” – this is NOT regular Windows. Windows in “S” Mode and the “S” mode version of the HP Support Assistant If the HPSA cannot see what is wrong, it may continue the same behavior regardless of having been reinstalled. It happens - not often, but it can happen.
For example, the HP Support Assistant MIGHT have offered a driver that is actually incompatible. Reloading the program might work to sort any issues, though in the case of an compatibility error the result depends on the underlying cause of the problem. HP-UX 11i, Microsoft Windows Server 2003, SuSE Linux Enterprise Server 11, Microsoft Windows Server 2008 R2, SuSE Linux Enterprise Server 10, Red Hat Enterprise Linux 5, Microsoft Windows Server 2008, CentOS 5.0, Red Hat Enterprise Linux 6, Oracle Enterprise Linux 4, Oracle Enterprise Linux 5, OpenSolaris 2009.06, Microsoft Windows Vista / XP / 7 (64-bit versioner), Ubuntu 10.x, Ubuntu 11.x, Red Hat Fedora 15, Oracle Solaris 10 9/10, SunSoft Solaris 10 (8/11), VMware ESX 4.1, VMware ESX 4.0, VMware ESXi 4.1, VMware ESXi 5, CentOS 6.0, Red Hat Fedora 16, Oracle Enterprise Linux 6, openSUSE 12.If you like, uninstall the HPSA and install a fresh copy of the software.Ĭomments (not to be confused with HP policy or opinion as viewed by other than myself):
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